RideNow Policies

RideNow Terms of Use

Last Revision: August 18, 2021

Please read these Terms of Use ("Terms") carefully. These Terms are between you ("user(s)", "you" or "your") and RumbleOn, Inc., including all of its wholly owned subsidiaries, such as RumbleOn Finance, LLC and RumbleOn Dealers Inc, et al ("RumbleOn", "we" or "our") and cover your use of the content, services, features and tools (collectively the "Services", as further defined below) accessed directly or indirectly through any RumbleOn website or mobile website, including without limitation www.ridenow.com, www.rumbleon.com, www.wholesaleinc.com, www.gotspeed.com and any other site maintained by RumbleOn (collectively, "Sites"), and any web-based or mobile applications (the "Apps") that reference or link to these Terms.

You accept and agree to be bound by these Terms and our Privacy Policy ("Privacy Policy") by accessing or using one or all of the Services. The Services are available only to people who are at least eighteen (18) years old and possess the legal capacity to form a binding agreement with RumbleOn. IF YOU DO NOT HAVE SUCH LEGAL CAPACITY, OR IF YOU DO NOT AGREE TO ABIDE BY OR BE BOUND BY THESE TERMS AND PRIVACY POLICY, PLEASE DO NOT ACCESS, USE OR REGISTER TO USE ANY OF OUR SERVICES.

Please note that Section 19 contains an arbitration clause and class action waiver. You agree to resolve all disputes through binding arbitration, and you waive any right to have a judge or jury decide those disputes. You also waive your right to participate in class actions, class arbitrations, and representative actions.

1. The Services

The Services are currently designed for users who are interested in buying or selling their vehicles. The Services are mainly targeted to U.S. residents however, the Services are available to non-U.S. residents as well. The Services are currently provided free of charge, however RumbleOn reserves the right to charge fees with respect to some or all of the Services in the future.

The Services governed by these Terms allow (or may allow you in the future) to:

Buy a Vehicle and additional services associated with the purchase, such as certain warranties, by (a) searching our inventory of vehicles; (b) holding the vehicle of your choice; (c) using trade-in services; (d) estimating your monthly payment (e) applying for online vehicle financing; or (f) arranging for an open or closed transport of the selected vehicle within the continental United States only (please note that if you are not a U.S. resident, you shall be solely responsible for the execution and payment of import/export approvals and applicable taxes). In certain instances we may be prevented from offering certain services to you if you live in a particular area or we are subject to restrictions in our business; for example, California Emission Laws prevent us from selling any vehicle with less than 7,500 miles to any current California resident.

Sell Your Vehicle by using our Appraisal Tool. To use the Appraisal Tool, you may need to submit (a) photos of your vehicle, (b) your vehicle`s VIN number, (c) your vehicle`s mileage, (d) description of the vehicle and any other information we may require from time to time. The submitted information regarding your vehicle is then uploaded to our internal systems, and if we are interested in purchasing your vehicle, we will send an email outlining the terms of our offer, one of which allows you to use the value of the cash offer towards the purchase of another vehicle (trade-in) from us.

Submit Your Content. One or all of the Services may include "Interactive Areas" on which users may connect with each other and share information, recommendations and reviews. Any content submitted by users to the Interactive Areas (including without limitation, such recommendations, reviews, user`s full name, vehicle photos or other user proprietary materials, whether or not via the Interactive Areas) shall be called "Submissions".

Each Service includes our proprietary content or licensed content of others, and may include additional resources such as FAQ and support, contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the "look and feel" of the Service, algorithms, source and object code, interface, GUI, interactive features, related graphics, illustrations, drawings, animations and other features obtained from or through the Service (collectively, the "Content").

THE USE OF THE SERVICES MAY ENABLE USERS TO FACILITATE A CONNECTION WITH THIRD PARTIES THAT ARE NOT OWNED BY OR AFFILIATED WITH RumbleOn (INCLUDING WITHOUT LIMITATION, THIRD PARTY SERVICE PROVIDERS OR OTHER USERS WHO MAY BE INTERESTED IN PURCHASING VEHICLES). RUMBLEON DOES NOT OWN, SELL, CONTROL, MANAGE, OPERATE, ENDORSE, SPONSOR, AND IS NOT INVOLVED IN ANY MANNER WHATSOEVER WITH SUCH THIRD PARTIES. RumbleOn`S SERVICES OFFER AN APPRAISAL TOOL, ASSESSING THE VALUE OF CERTAIN VEHICLES BASED ON CERTAIN CRITERIA. RumbleOn MAKES NO REPRESENTATIONS REGARDING THE APPRAISAL TOOL AND/OR ITS ACCURACY. TO THE EXTENT LEGALLY PERMISSIBLE, THE SERVICES AND THE CONTENT AVAILABLE THEREIN ARE PROVIDED ON AN "AS IS" BASIS. RumbleOn DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TO THE SERVICES AND THE CONTENT OR THE SUBMISSIONS. YOU EXPRESSLY AGREE THAT USE OF THE SITE AND THE CONTENT OR THE SUBMISSIONS IS AT YOUR SOLE RISK. RumbleOn AND OUR THIRD-PARTY SERVICE PROVIDERS DO NOT REPRESENT OR WARRANT THAT THE CONTENT OR SUBMISSIONS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. RumbleOn WILL NOT BE LIABLE FOR ANY DAMAGE OR LOSS, COST OR EXPENSE INCURRED TO USERS OR ANY THIRD PARTY AS A RESULT OF OR IN CONNECTION WITH THE USE OF THE SERVICES, THE CONTENT OR THE SUBMISSIONS.

2. Limitations of Usage

Except to the extent you were authorized in writing by RumbleOn, you may use the Services solely for personal, non-commercial uses (other than for the purpose of selling or purchasing a vehicle). You shall not use the Services to advertise or promote any product, service or business. Without limiting the foregoing, you may not use the Services to submit or upload any Submissions or details:

If you are not the legal owner of your vehicle or if you do not have the legal right to sell such vehicle;
If the vehicle is not registered in your name;
That are fabricated, false, misleading, offensive or inappropriate;
If the purpose of doing so is to compete with RumbleOn;
That are illegal, deceitful or inaccurate; or
That are for, on behalf of, or at the request of another person, if such other person would violate any of the above or below restrictions by uploading such Submissions.

Additionally, you may not:

Register for multiple Accounts or use the Account of another person;
Use the Services or open an account if you are under 18;
Impersonate any person or entity, falsely state or otherwise misrepresent yourself or your affiliation with any person or entity, or express or imply that RumbleOn endorses you, your vehicle or your business in any manner;
Use the Services in any way or for any purpose that is immoral, unauthorized or against any local, state, federal or any other applicable laws of the United States to which you may be subject (including without limitation, encouraging harmful practices, violence, self-harm, suicide, anorexia, bulimia or the solicitation of minors);
Upload or submit any content that is racist, sexist, inflammatory, defamatory, hateful, harassing, threatening, abusive, profane, obscene, vulgar or sexually explicit, false, misleading, fraudulent, invasive of RumbleOn`s or another`s privacy or publicity rights, infringing of RumbleOn`s or another`s intellectual property rights, contains any trade secrets or other confidential information, or is otherwise offensive or objectionable;
Use the Services in any way or for any purpose that harms or endangers RumbleOn or its affiliates, agents, resellers, licensors, subsidiaries, officers, directors, shareholders, employees, sub-contractors, distributors, service providers and/or suppliers (collectively, the "RumbleOn Representatives");
Submit any data containing unsolicited promotion, advertising, contests or raffles;
Attempt to interfere with or disrupt the ability to access the Services, the operation of the Services or the servers or networks that host them;
Remove or disassociate from the Content or the Services any restrictions and signs indicating proprietary rights of RumbleOn or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©, ™, or ®); Bypass any measures RumbleOn may use to prevent or restrict access to the Services;
Bypass any measures RumbleOn may use to prevent or restrict access to the Services;
Use any data mining, robots, or other data collection methods in connection with the Services (including the creation of databases);
Make available in connection with the Services any virus, worm, Trojan horse, spyware, bug, malware, or any other harmful content;
Use the Services for any purpose for which they are not intended; or
Infringe or violate any of the provisions of these Terms or the Privacy Policy.

PLEASE BE AWARE THAT YOUR BREACH OF THE TERMS OR PRIVACY POLICY MAY ALSO EXPOSE YOU TO CIVIL OR CRIMINAL LIABILITY.

3. Your Account

In order to enjoy the full scope of the Services, you are required to register and open an account (the "Account"), by (i) providing RumbleOn with certain details or (ii) using an existing social network account (e.g., Facebook, Google, or Twitter) (for further information, see the Privacy Policy). You must provide RumbleOn with accurate and complete information when opening an Account and keep it updated at all times. You may not open more than one Account. You are responsible for the activities that occur under your Account and for maintaining the confidentiality of your password and log-in details.

The Account is yours and you shall not allow anyone else to use it without RumbleOn`s prior written approval. You must immediately notify RumbleOn of any unauthorized use of your Account or breach of its security. RumbleOn will not be responsible for any damage which is caused to you or others if you do not act in accordance with these Terms or the Privacy Policy.

If you wish to cancel the Account, you may email RumbleOn at notices@rumbleon.com and we will cancel it within a reasonable period of time. Once the Account is cancelled, its information may be deleted or unavailable and RumbleOn will not be responsible for any loss in this respect.

Any of RumbleOn`s users (including unregistered users) may contact RumbleOn by submitting their request on the contact us. page form, which may require their name and e-mail address.

4. Information Sharing

RumbleOn collects, stores, and safeguards information, some of which could be considered Personally Identifiable Information ("PII") per US privacy law. To learn more about how we protect your information, please refer to our RumbleOn Privacy Policy. RumbleOn may share PII data with RumbleOn Finance, other third-party lenders, and vehicle dealers only when you submit a request for pre-qualification for financing or when you request information for a dealer`s vehicle that is featured on a RumbleOn Site or mobile app. You can opt-out of data sharing at any time at the Do Not Sell My Personal Info page on the RumbleOn Site or mobile app.

RumbleOn may also release PII when it`s release is required to comply with the law, enforce our site policies, or protect ours or others` rights, property or safety.

Non-Personally Identifiable Information may be provided to other parties for marketing, advertising, or other uses.

5. Payment Services

RumbleOn uses online payment services which are rendered by independent contractors. Any credit card details which users provide RumbleOn with respect to the Services (e.g. for the purchase of vehicles) are transferred to these online payment services (including without limitation, PayPal, Venmo, Stripe, or others). The user is solely responsible for using these online payment services and is also required to abide by the terms specified by the applicable online payment service provider. The service provider`s terms of use and privacy policy, not RumbleOn`s Terms and Privacy Policy, govern your use of the online payment services.

6. Typographical Errors

RumbleOn and its third-party service providers are not responsible for typographical errors or omissions relating to pricing, text, photography or any other information included in the Services. In the event that any RumbleOn product is mistakenly listed at an incorrect price, RumbleOn reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. RumbleOn reserves the right to refuse or cancel such orders whether or not the order has been confirmed and payment was made. If your order is cancelled, RumbleOn shall issue a refund in the form of the original payment.

7. Intellectual Property

All of the intellectual property rights (including without limitation, inventions, patents and patent applications, trademarks, trademark applications, trade names, service marks, copyrightable materials, domain names and trade secrets, whether or not registered or capable of being registered) in or to the Services and the Content (other than the Submissions) ("Intellectual Property") are owned by RumbleOn and/or licensed to it and are protected by applicable copyright and other intellectual property laws and international conventions and treaties.

Certain automotive content displayed within this website (or application, or mobile application) may be used pursuant to licenses or other such arrangements with others and is protected under the United States and international copyright law. Any unauthorized use, reproduction, distribution, recording or modification of this content is strictly prohibited. The intellectual property rights in or to the Submissions (including the photos of your vehicle) must be owned by you or licensed to you and not conflict with any third party`s rights or any applicable laws. Users must receive all consents and authorizations required by law regarding the use of their respective Submissions (including without limitation, under applicable privacy laws or regulations). YOU AGREE THAT ALL INFORMATION UPLOADED OR SUBMITTED BY YOU (EXCLUDING PERSONALLY IDENTIFIABLE INFORMATION AND FINANCIAL INFORMATION) IS NONCONFIDENTIAL AND MAY BECOME PUBLICLY AVAILABLE ON OR THROUGH THE RumbleOn SERVICES.

You are granted a personal, non-exclusive, non-commercial, non-transferable, non-sublicensable and fully revocable limited license to use our Content and Services in accordance with the Terms and Privacy Policy. All rights not expressly granted to you under the Terms or the Privacy Policy are reserved by RumbleOn and/or its licensors. Among other restricted actions, for example: (i) you may not modify, reproduce, republish, frame, download, transmit, distribute, rent, lease, loan, sell, assign, license, sublicense, reverse engineer, publicly display or create derivative works based on the Content or Services without RumbleOn`s prior written consent, (ii) you are not allowed to use the RumbleOn trademarks or third-party trademarks appearing on or through the Services without our prior written consent.

You grant RumbleOn a perpetual, non-exclusive, royalty-free, worldwide license to publicly display, communicate, distribute, host, publicly perform, publish, reproduce, make modifications or derivative works, store and to use any of your Submissions in connection with the RumbleOn Services, in any media formats and through any media channels known today and developed in the future for the purpose of operating, marketing, promoting and improving the Services. You also grant RumbleOn permission to attribute you in connection with your Submissions. You hereby waive any rights of privacy or publicity in this respect. For clarity, you are not transferring ownership of any marks you own, and you may request that RumbleOn no longer use any marks you own in the event you terminate your use of the Services.

THE UPLOADING OF SUBMISSIONS IS AT YOUR SOLE RISK AND RESPONSIBILITY. RumbleOn WILL NOT BE LIABLE FOR ANY RESULT (INCLUDING LOSS, DAMAGE, COST) ARISING FROM, OR CONNECTED TO, THE SUBMISSIONS (INCLUDING THEIR USE BY OTHER USERS).

Even though RumbleOn has no obligation to screen, edit, delete or monitor Submissions, it reserves the right to do so at its sole discretion and without giving any prior notice, including in the following cases: (i) in order to conform with legal requirements or respond to any legal adjudication or process; (ii) in order to safeguard the Services or ensure your compliance with these Terms or our Privacy Policy; and/or (iii) in order to protect and secure the interests, rights and property of the RumbleOn Representatives. In addition, RumbleOn may limit the size and storage spaces available for Submissions.

8. Notice and Takedown - Digital Millennium Copyright Act Compliance

If you believe that any content displayed on any of the Services (i) is inappropriate, offensive, violent, sexually inappropriate; or (ii) infringes your copyrighted work, you may send us a notice to notices@rumbleon.com.

According to the U.S. Digital Millennium Copyright Act, 17 U.S.C. Sec. 512(c)(3), notices relating to copyright infringement must include the following information: (a) a description of your copyrighted work; (b) proof that you are the owner of the copyrighted work; (c) a description of the material that you believe to be infringing your copyrighted work and that should be removed or blocked; (d) your contact details; and (e) a statement that the information you provided is accurate, and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Once we receive the notice, we may take actions at our discretion, including the removal of the alleged infringing or offensive material.

9. Linking to our Service(s) and Links to Third Party Websites or Services

You are free to establish a link to any of our Services on your rightfully owned properties so long as the link does not state or imply any connection or approval of RumbleOn to your website, products or services or portray RumbleOn in a false or offensive manner.

One or all of the RumbleOn Services may contain links to non-RumbleOn websites or services for your convenience only; they are not under our control and we do not endorse or assume any responsibility for their content, information or functionality. Your access or use of any non-RumbleOn websites or services or reliance upon their content is at your own risk and such linked sites or services are not governed by these Terms or our Privacy Policy.

You agree that RumbleOn is not responsible or liable, directly or indirectly, for any damage or loss of any kind caused or alleged to be caused, by or in connection with your use of or reliance upon any information, services, content, products or other materials available on or through such linked sites or resources, or any damage or loss relating to your interaction or dealings with third parties. RumbleOn reserves the right to terminate any link at any time at its sole discretion.

10. Disclaimer of Warranties

TO THE EXTENT LEGALLY PERMISSIBLE, ANY AND ALL OF THE SERVICES AND THE CONTENT ARE PROVIDED ON AN "AS-IS" BASIS. RumbleOn DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

IN ADDITION, IN NO EVENT SHALL RumbleOn OR A RumbleOn REPRESENTATIVE BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DECISION MADE OR ACTION TAKEN BY YOU OR ANY OTHER PARTY IN CONNECTION WITH THE SERVICES.

RumbleOn and RumbleOn REPRESENTATIVES DISCLAIM ALL WARRANTIES AND CONDITIONS REGARDING THE USE OF ANY AND ALL SERVICES, INCLUDING BUT NOT LIMITED TO THE OPERATION, ACCURACY, RELIABILITY, COMPLETENESS, QUALITY OR SUITABILITY OF THE INFORMATION OR CONTENT DISPLAYED ON OR THROUGH THEM.

RumbleOn and RumbleOn REPRESENTATIVES ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS OR ERRORS.

INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.

11. Limitation of Liability

To the extent permitted by law, in no event will RumbleOn or the RumbleOn Representatives be liable to you or to any third party for: (1) indirect, consequential, special, incidental, exemplary, or punitive damages, under any legal theory (including, without limitation, by tort, negligence, contract, or other), arising from or connected to the Services, Terms, Content, or Privacy Policy; (2) any costs of procuring any substitute goods, technology, or services; or (3) any damages whatsoever that in the aggregate exceed the greater of (a) the amount actually paid by you (if any) to RumbleOn for use of the applicable Services in the immediately previous twelve (12) month period or (b) US $100.00.

Some jurisdictions do not allow the exclusions or limitations set forth above, in which case, the full extent of the above exclusions and limitations may not apply.

12. Indemnification

You agree to defend, indemnify and hold harmless RumbleOn and RumbleOn Representatives from and against any actual or threatened claim, loss, liability, proceeding, third-party discovery demand, investigation, damages, costs, and expenses, including reasonable attorney`s fees, arising out of or in connection with: (i) your use or misuse of the Content or Services; (ii) your conduct in connection with the Services or with other third parties via the Services; (iii) your Submissions; (iv) your violation of these Terms or Privacy Policy; (v) your violation of any third-party rights, including, without limitation, any intellectual property right or privacy right of such third party; and (vi) any damage, of any sort, you may cause to any third party with relation to the Submissions, Content, or Services.

RumbleOn reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations and in which event you will fully cooperate with RumbleOn in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining RumbleOn`s prior express written approval.

You shall and do hereby waive California Civil Code §1542 or any other similar law of any jurisdiction, which says in substance: "A general release does not extend to claims that the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her, must have materially affected his or her settlement with the debtor".

13. Advertisements

RumbleOn may accept advertisements from third party advertisers or others. RumbleOn makes no warranties or representations concerning such advertisements. You understand and agree that you are not entitled to any compensation or remuneration with respect to these advertisements.

14. Children`s Restricted Use

RumbleOn reserves the right to request proof of age at any stage so that it can verify that minors or children under the age of eighteen (18) are not using any of the Services. If RumbleOn becomes aware that a person under the age of eighteen is using any of the Services, it will prohibit and block such person from accessing or using the Services.

15. Notification of Terms of Use Revisions

RumbleOn reserves the right to make changes to its Terms of Use at any time and for any reason, so please re-visit this page frequently. The Terms of Use versions are differentiated by the "Last Revision" date indicated at the top of the Terms of Use document. If RumbleOn makes material changes to the Terms of Use, then RumbleOn will notify you by providing a link to the updated Terms of Use in a special "clickwrap" login modal placed on the RumbleOn Site. This special clickwrap login modal is designed specifically to direct the User to view and accept the updated Terms of Use in order to complete login successfully and regain access to the Site. The special clickwrap login modal will only appear once if the User accepts the updated Terms of Use, until the next time the Terms of use is updated. The updated Terms of Use will become effective immediately upon acceptance, as indicated by the User in the special clickwrap login modal. If any of the Services or portions of the Terms of Use must be amended in order to comply with any legal requirements, the amendments may take effect immediately or as required by law and without any prior notice.

16. RumbleOn Services Discontinuance

RumbleOn reserves the right to stop, temporarily or permanently, the operation of any and all Services without notice, at any time. All information (ours or yours) made available on the applicable Service may be removed or deleted and you are required to make your own copy of any information you submit to RumbleOn. RumbleOn will not be liable to you or to any third party for any changes, suspension, or discontinuance of the Service(s) or any malfunctions that may occur in connection thereto.

17. Suspension: Termination

If you do not comply with the Terms and Privacy Policy, RumbleOn may suspend or terminate your Account. If, for any reason, you no longer consent to these Terms or Privacy Policy, please stop using the Services (and, to the extent you are a registered user, please cancel your Account as stated in Section 3 above) and this will be your sole remedy in such circumstances.

Upon termination, by you or us:

You will cease any further use of the Site, Services and any information that was made available to you prior to the termination;
All rights granted to you under the Terms and Privacy Policy will automatically terminate;
Certain data (e.g. Content, Submissions, etc.) may be deleted and you will have no right or claim in this respect; and

The provisions of these Terms that by their nature must survive the termination shall so survive. Without limiting the generality of the foregoing, the Intellectual Property, Disclaimer of Liability, Limitation of Liability, Indemnification, Jurisdiction and "General" sections will survive the termination of these Terms.

18. General

(a) These Terms constitute the entire agreement between you and RumbleOn regarding your use of any and all of the Services as detailed herein, and supersedes any prior agreements between you and us relating to such use; (b) These Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and RumbleOn; (c) Any heading, caption or section title contained in these Terms or our Privacy Policy is inserted only as a matter of convenience; (d) The failure of either party to exercise or enforce any right or provision of these Terms or any prior version of these Terms shall not constitute a waiver of such right or provision in that or any other instance; (e) If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be amended as possible to comply with the applicable law. This shall not affect the validity and enforceability of any remaining provisions; (f) We may assign any right or obligation under the Terms or Privacy Policy without restriction, but you may do so only after receiving our express written consent; (g) Any amendment to the Terms and Privacy Policy must be done in writing and signed by us and you; (h) All correspondence between you and RumbleOn shall be in English.

YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SERVICES OR CONTENT MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

19. Arbitration

In the event that you and RumbleOn are unable to resolve any dispute or claim with one another, you and RumbleOn each agree to resolve any and all disputes and claims through binding individual arbitration, unless you expressly reject this arbitration provision in writing and within 30 days in accordance with the last paragraph of this section 19 below. "Disputes and claims" shall be broadly construed to include past, current, and/or future claims that relate in any way to these Terms, your use of the Services, and/or rights of privacy and/or publicity. However, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of Texas.

You and RumbleOn each waive the right to a trial by jury or to participate in a class action. Any arbitration under this provision will take place on an individual basis - class arbitrations and class actions are not permitted. You also agree not to participate in claims against RumbleOn brought in a private attorney general or representative capacity, or consolidated claims involving another person`s account. However, either party may bring an individual action in small claims court. If, however, you or we transfer or appeal the small claim to a different court, we reserve our right to elect arbitration.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery, and is subject to limited review by courts. Arbitrators can award the same damages and relief that a court can award, including attorneys` fees where permitted by law.

A party seeking arbitration must first send to the other, by certified mail, a written notice of dispute ("Notice"). The Notice to RumbleOn should be addressed to RumbleOn, Inc., Attn: General Counsel, 901 W. Walnut Hill Lane, Suite 350-C Irving TX. 75038. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought ("Demand"). If you and RumbleOn cannot resolve the Demand within 30 days after the Notice is received, you or RumbleOn may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by RumbleOn or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, that you or RumbleOn is entitled to.

The arbitration shall be administered by (i) JAMS, pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with its expedited procedures contained in those rules, or (ii) American Arbitration Association in accordance with its Consumer Arbitration Rules. If you initiate the arbitration, you may choose one of the above administrators. If RumbleOn initiates arbitration, we will give you 20 days to choose the administrator. If you do not choose the administrator within that time frame, we will choose one. If the administrator a party chooses is unable or unwilling or ceases to serve as the administrator, then you or RumbleOn may choose the other administrator. If neither administrator is able or willing to serve as the administrator, the parties will mutually select an administrator, which must be a lawyer or retired judge with at least 15 years of legal experience.

Any arbitration hearing that you attend must take place at a location reasonably convenient to your residence.

You and RumbleOn will bear the administrator and arbitrator fees that each party is normally required to pay under the rules and law applicable to the proceeding. Each party will bear the expense of its own attorneys, experts, and witnesses, except where applicable law and/or the Agreement allows a party to recover attorney`s fees from the other party.

The Federal Arbitration Act ("FAA") governs this arbitration agreement. The arbitrator shall apply applicable substantive law consistent with the FAA and applicable statutes of limitations and claims of privilege. The arbitrator shall not apply federal or state rules of civil procedure or evidence. The arbitrator will not have authority to award damages, remedies, or awards that conflict with these Terms, unless otherwise provided by applicable law. Either party may make a timely request for a brief written explanation of the basis for the arbitration award. Judgment on the arbitrator`s award may be entered in any court with jurisdiction. Otherwise, the award and the arbitration proceeding shall be kept confidential. The arbitrator's decision is final and binding, except for any right of appeal provided by the FAA. Either party can appeal the award to a three-arbitrator panel administered by the administrator. The costs of such appeal will be borne by the appealing party, unless applicable law or the administrator`s rules provide otherwise.

This arbitration provision survives the termination of your relationship with RumbleOn and/or your use of the Services. In the event of a conflict between this arbitration provision and the applicable arbitration rules or other provisions of the Terms, or any other agreement between us, this arbitration provision will govern any Dispute or Claim between you and RumbleOn, as defined in these Terms. If a court or arbitrator deems any part of this arbitration provision invalid or unenforceable under any law or statute consistent with the FAA, the remaining parts of this arbitration provision shall be enforceable despite such invalidity; however, if the prohibition of class relief and proceedings is found to be unenforceable or void in any proceeding, then this entire arbitration provision (except for this sentence) shall be null and void with respect to such proceeding, subject to the right to appeal such limitation or voiding.

In order to reject this provision, RumbleOn must receive a signed writing ("Rejection Notice") from you within 30 days of the date that you first accept these Terms (unless a longer period is required by applicable law). The Rejection Notice must include your (i) name, (ii) account number or username, (iii) mailing address, and (iv) a statement that you do not wish to resolve disputes with RumbleOn through arbitration, and must be mailed to RumbleOn, Inc., Attn: General Counsel, 901 W. Walnut Hill Lane, Suite 350-C Irving TX. 75038 via certified mail, return receipt requested. Rejecting the arbitration provision will not affect any other aspect of these Terms, nor will it affect any other existing or future arbitration agreement between you and RumbleOn.

20. Jurisdiction

Any claim relating to these Terms, the Privacy Policy, any of the Services or Content will be governed by and interpreted in accordance with the laws of the State of Texas, U.S.A without reference to its conflict-of-laws principles and the United Nations Convention Relating to a Uniform Law on the International Sale of Goods may not be applied. Any dispute arising out of or related to any of the Services will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the District Court of Dallas, Texas, U.S.A. You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a manner authorized by applicable law or court rule. Notwithstanding the foregoing, we may seek injunctive relief in any court of competent jurisdiction.

21. SMS Text Messages

By opting in to text messages from RumbleOn, Inc. and its affiliates, agents and assigns (collectively "RumbleOn") (the "Text Service"), you accept these Terms & Conditions and agree to resolve disputes with RumbleOn through binding arbitration and you waive any right to participate in class actions, all as detailed in the "Arbitration" section below. By opting In You acknowledge and agree that you opted in to the Text Service by providing your cellular number and thereby providing consent to receive such messages. By opting in: · You authorize RumbleOn to send text messages to the cell phone number associated with your Opt-in (i.e., the number from which you sent the Opt-in request, the number listed on the Opt-In form or instructions, the number for which you otherwise provided consent, or the number on file for the account associated with your Opt-In), including through the use of an automatic telephone dialing system. You also authorize RumbleOn to include marketing content in any such messages. You do not have to opt-in or agree to opt-in as a condition of any purchase. · You confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number and that you are authorized to opt-in to receive these messages. · You consent to the use of an electronic record and electronic signature to document your opt-in. You are signing your Opt-In to the Text Service. · To withdraw that consent, or to update our records with your contact information, please call (214) 617-3142. To view and retain an electronic copy of these Terms of Use or the rest of your Opt-In, you will need (i) a device (such as a computer or cell phone) with internet access, and (ii) either a printer or storage space on such device. For an email copy, you`ll also need an email account you can access from the device, along with a browser or other software that can display the emails. These Terms of Use still will apply if you withdraw the consent mentioned above or opt out of the Text Service. Frequency Unless otherwise noted, we may send multiple, recurring messages and/or terminate the Text Service or your participation in it at any time with or without notice, including, for example, before you have received any or all messages that you otherwise would have received. Cost Message and data rates may apply depending on your service plan, which may include fees from your carrier to send and/or receive text messages. If you click on a link within a text message, data charges may apply. How to Opt-Out Text STOP to stop receiving text messages. We may send you a final text message confirming that we received your request. How to Receive Help or Support For help regarding text messages, text HELP at any time. Privacy Policy You consent to the handling of your information as described in our Privacy Policy. Confidentiality Although we try to protect information you send us, we cannot guarantee that information sent using Short Message Service (SMS) is completely confidential. There are certain aspects of SMS usage and your device we cannot control. Therefore, transmission of information to you and to us over SMS must be undertaken at your own risk.

22. Have Questions?

If you have any questions (or comments) concerning these Terms or Privacy Policy, please send us an e-mail to the following address notices@rumbleon.com and we will make an effort to reply within a reasonable timeframe.

RideNow Privacy Policy

Use of this website acknowledges your consent to this Privacy Policy for Dealer Spike, LLC and Ride Now and Dealer Spike Opco, LLC. Protecting your private information is our priority and we are committed to safeguarding your privacy online. This Privacy Policy explains what personal information we may collect about you through our website, when we collect it, how we may use it, who we may disclose it to, and is intended to help you understand the terms and conditions surrounding the collection and use of your data.

Personal Information We Collect

Our primary goal in collecting your personal information is to enable us to personalize your interactions and experiences with our website.

We may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you ("Personal Information"). In particular, our website has collected the following categories of Personal Information within the last twelve (12) months:

Categories of Personal Information	Types of Personal Information Collected
A. Identifiers	Name, telephone number, postal address, e-mail address, social security number, date of birth, account name, IP address, or other information you voluntarily provide to initiate a purchase transaction or to opt in to receiving future communications from us.
B. Personal information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.	Name, address, telephone number, physical address, zip code, email address, company name, credit card number, income, or other financial information you may provide to obtain a quote or complete a purchase transaction.
C. Commercial information	Housing information, products or services purchased, and purchasing and consuming histories or tendencies.
D. Internet or other similar network activity	Type and version of browser, service provider, device identification information, any search engine or other referring site you may have used to locate our website, and information regarding your interaction with the website, application, or advertisements.
E. Geolocation data.	Signals from your device that allow us to determine your location, with reasonable precision.
F. Professional or employment-related information.	Occupation, name of employer, employment status, employment history, or business email address.
G. Inferences drawn from other Personal Information.	Information regarding your interaction with the website, application, or advertisements; browsing history

How Your Personal Information Is Collected

We collect Personal Information that you voluntarily give or has been given through some other direct contact from you. When you access our website, we may also passively or automatically collect additional Personal Information and non-personally identifiable data regarding the means you use to access our website and the content you view when you use our website, for example, via cookies on our website.

Requests for Unit Quotes

If you request a unit price quote, you may be asked to provide Personal Information such as your name, address, telephone number, zip code, email address and other transactional information related to the desired unit purchase. Your Personal Information may be used to contact you with the requested quote or to request additional information. While not required, you may voluntarily provide financial information so that a determination can be made regarding units that meet the parameters of your requested unit quote or your pre-qualification for financing, if interested.

Online Unit Orders

If you submit an online unit order, you will be required to provide Personal Information to complete the purchase transaction. This information includes your name, email address, shipping address as well as financial information to facilitate payment for the transaction and for billing purposes. If your online unit order is not processed correctly, your Personal Information may be used to contact you to finalize the transaction. In order to process a purchase transaction, it may be necessary for us to supplement information you provide with information we receive from third party sources to obtain approval from a financial lending institution. Your Personal Information may also be shared with third parties to assist with finalizing the purchase transaction such as shipping companies (i.e., UPS, USPS, FedEx) and credit card processing companies. These third-party companies do not, to our knowledge, retain, share, store, or use Personal Information for any secondary purposes outside of the purpose of providing the required services.

Monthly Payment Calculations

If you use the digital retailing tool to calculate your estimated monthly payment, you are not required to provide Personal Information unless you decide to contact the dealer to obtain additional information about the unit you are interested in. If you decide to contact the dealer, you will be asked to provide your name, email address, shipping address and phone number. Your Personal Information will be used to contact you regarding your inquiry.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic and geographic information for aggregate use. IP addresses are only linked to Personal Information if you submit a form requesting additional information.

Surveys and Contests

From time to time, this website may offer contests or request information from you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Participation in these surveys or contests is completely voluntary and you are not obligated to disclose the Personal Information requested such as your name, email address, mailing address, or demographic information (i.e., age, zip code). If you elect to participate in a contest, the contact information provided will only be used to notify the winners and award prizes. Survey information will only be used for purposes of monitoring or improving the use and satisfaction of this website.

Use of Your Personal Information

We may use or disclose the Personal Information we collect for one or more of the following business purposes:

to operate our website and deliver the products and/or services you have requested, and for marketing purposes. If you do not provide Personal Information we ask for, it may delay or prevent us from providing products and/or services to you.
for more than one legitimate interest depending on the specific purpose for which we are using your Personal Information. For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we may also maintain your Personal Information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your Personal Information is based upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
to share data with trusted partners or advertisers to help perform statistical analysis, send you email or postal mail, provide customer support, to arrange for deliveries, or for marketing purposes. All such third parties are prohibited from using your Personal Information except to provide these services to us, and they are required to maintain the confidentiality of your information.
to share lead data or analytics with original equipment manufacturers with whom we partner. This data may be shared with original equipment manufacturers so they can perform statistical analysis and measure dealer performance.
to create, maintain, customize, and secure your account with us.
to inform you of other products or services available from us or our affiliates.
to contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
to assist you in locating a dealer near you.
to respond to you regarding the reason you contacted us, or future marketing. Unless you ask us not to, we may contact you via phone or email in the future to tell you about specials, new products or services, changes to this Privacy Policy, or to send you website and service announcement updates which contain important information about the service. We may also communicate with you to provide requested services and in regard to issues relating to their account via e-mail or phone.
to help diagnose problems with our server, administer the website, conduct attribution reporting, personalize user experiences (including advertising or certain targeted features, such as showcasing previously viewed units), and compile broad statistical data.
certain navigational information about where you go on our website, in order to determine what services or products are the most popular. This data is used to deliver customized content and advertising within our website to customers whose behavior indicates that they are interested in a particular subject area. Such information is gathered by us in the aggregate and will not be associated with a specific individual except in connection with specific services and operations such as attribution reporting and maintenance of customer accounts.
to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your Personal Information or as otherwise set forth in the CCPA or CPRA.

Use of Cookies

Our website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Cookies can be used for various purposes such as to detect whether your device has accessed a particular online service before. We use cookies on pages to make your visit to our website more enjoyable and to enable the use of certain functions, including the ability to identify units that has been previously viewed on your device.

Who We Share Your Personal Information With

We do not sell, rent or lease our customer lists to third parties. We may share your Personal Information with:

Our affiliates;
Service providers we use to help deliver our services to you, such as payment service providers;
Other third parties we use to help us run our business, such as marketing agencies and data aggregators;
Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;

In the preceding twelve (12) months, we've disclosed the following categories of Personal Information for a business purpose:

Category A: Identifiers.
Category B: Personal information that identifies, relates to, describes, or is capable of being associated with, a particular individual.
Category C: Commercial information.
Category D: Internet or other similar network activity.
Category E: Geolocation data.
Category F: Professional or employment-related information.
Category G: Inferences drawn from other Personal Information.

If we are required to do so by law, or in the good faith belief that such action is necessary, we will disclose your Personal Information, without notice, to: (a) conform to the edicts of the law or comply with legal process served on our company or the website; (b) protect and defend the rights or property of our company; and (c) act under exigent circumstances to protect the personal safety of users of our website, or the public.

Data Retention

We retain Personal Information we collect from you for the period of time that is necessary to fulfill the purposes outlined in this Privacy Policy (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements), unless a longer retention period is required or permitted by law.

Access to Third Party Websites

This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security

We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. We do not collect sensitive Personal Information in online forms you may voluntarily complete to indicate your interest in a unit or service. The computers and servers in which we store Personal Information are kept in a secure environment.

Children Under Thirteen

We believe that it is especially important to protect children's privacy online. We do not knowingly collect Personal Information from children under the age of thirteen, regardless of the source. Nor do we share with any third party for any purpose whatsoever Personal Information from website visitors younger than thirteen years of age. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Privacy Notice for California Residents

This Privacy Notice for California Residents supplements and is expressly made part of the information contained in the Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"). Any terms defined in the CCPA have the same meaning when used in this Notice.

Under the CCPA, we are required to disclose whether we sell Personal Information. We do not sell Personal Information, but we may share Personal Information with third parties or allow them to collect Personal Information from our Site or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Information, or if you direct us to disclose your Personal Information to third parties.

California law grants you the right to know:

The categories of Personal Information we have collected about you;
The categories of sources from which the Personal Information is collected;
Our business or commercial purpose for collecting Personal Information;
The categories of third parties with whom we share Personal Information, if any; and
The specific pieces of Personal Information we have collected about you.

Please note that we are not required to:

Retain any Personal Information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered Personal Information; or
Provide the Personal Information to you more than twice in a 12-month period.

In connection with any Personal Information we may share, or disclose to a third party for a business purpose, you have the right to know the categories of Personal information that we:

sold or shared and the categories of the third parties we may have sold or shared Personal Information to; and/or
disclosed about you for a business purpose and the categories of third parties with whom your persona information may have been shared.

Under CCPA and certain other privacy and data protection laws, as applicable, you have the right to opt-out of the sale or sharing of your Personal Information and the right to opt-out of the use or disclosure of your sensitive Personal Information. If you exercise your right to opt-out, we will refrain from selling or sharing your Personal Information or disclosing your sensitive Personal Information, unless you subsequently provide express authorization for the sale, sharing, or disclosure of your Personal Information.

Opt Out

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your Personal Information from our records; and
Direct any service providers to delete your Personal Information from their records.
- Please note that we may not delete your Personal Information if it is necessary to:
  - Complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  - Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  - Debug to identify and repair errors that impair existing intended functionality;
  - Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  - Comply with the California Electronic Communications Privacy Act;
  - Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  - Comply with an existing legal obligation; or
  - Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

California consumers may visit the site listed below to request to view the Personal Information that has been collected. You may also request correction or your Personal Information or request to have us delete any Personal Information that has been collected. Such requests may be submitted by using the Consumer Privacy Form. It's important to note that under the CCPA, you may only make a data access or data portability disclosure request twice within a twelve (12) month period.

You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. As a result, we will not deny you goods or services for exercising these rights, charge a different price for goods or services for exercising these rights, provide a different level or quality of goods or services for exercising these rights, or even suggest you'll receive a different price or a different level or quality of goods or services for exercising these rights. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information at any time.

Opt Out

Accessing this Website

This website is hosted on servers located in the United States. As such, your connection will be through and to servers located in the United States. Any Personal Information you provide during your visit will be processed and maintained on our web servers and other internal systems located within the United States. By using this website, you consent to the collection and use of your anonymous data, Personal Information, and/or form submissions for the purposes of analytics and/or advertising.

Updates to this Privacy Policy

We reserve the right to change and update this Privacy Policy. These changes will be made when appropriate, and in a timely manner. We encourage you to examine our Privacy Policy from time to time to ensure you are aware of any changes we may have made. Your continued use of our website following an update to the Privacy Policy indicates your agreement to the same.

How to Exercise Your Rights and Contact Information

If your Personal Information changes (i.e., email address, mailing address), or if you no longer desire to receive information from us, we will endeavor to correct, update, or remove your Personal Information from our records. If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described above, your choices and rights regarding such use, please do not hesitate to contact.

Opt Out

If you contact us directly via email, we may require that you provide us with certain information in order to verify your identity. We may ask you to provide:
- Enough information to identify you (e.g. your full name, email address and phone number)
- A description of what right you want to exercise and the information to which your request relates.

If you wish to exercise your rights under CCPA, please use the Consumer Privacy Form.

If we're not able to verify your identity or verify that the person making the request is the person about whom we collected the information, we are not obligated to make a data access or data portability disclosure.

Any Personal Information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Last Updated: December 31, 2022

RumbleOn Privacy Policies

APPLICABILITY OF THIS PRIVACY POLICY

This Privacy Policy applies to RumbleOn's online tools and platform (collectively, the "Services"), RumbleOn.com, and other RumbleOn websites (collectively, the "Websites") and other interactions you may have with RumbleOn. If you disagree with this Privacy Policy, do not access, or use the Services, Websites, or any other aspect of RumbleOn's business. To avoid doubt, this is the only privacy policy that applies to RumbleOn.

This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the RumbleOn platform ("Third-Party Services") or any other third-party products, services, or businesses that will provide their services under their terms of service and privacy policy. In addition, a separate agreement governs delivery, access, and use of the Services (the "Customer Agreement"), including the processing of data such as messages, files, or other content submitted through Services accounts (collectively, "Customer Data").

California Notice of Collection of Personal Information: We collect the information described below under "Information We Collect and Receive" for the business and commercial purposes described below under "Information Use." Please review the "California Privacy Rights" section below to learn more about exercising your California Privacy Rights.

INFORMATION WE COLLECT AND RECEIVE

RumbleOn will collect and receive information through operating the Services and Websites and other interactions with RumbleOn. Such information will include Customer Data and other information and data ("Other Information") in a variety of ways:

1. CUSTOMER DATA

When using the Services, customers routinely submit Privileged or Sensitive Data (such as messages, documents, files, or other content) to RumbleOn.

2. OTHER INFORMATION

RumbleOn also collects, generates, and receives the following categories of Other Information:

Account Creation To create an account, you supply RumbleOn with a first name, last name, email address, phone number, and zip code. In addition, Customers that purchase a sports vehicle provide RumbleOn (or its payment processors) with billing details such as credit card information, banking information, and a billing address.
Services Metadata When an Authorized User interacts with the Services, metadata provides additional context about how an Authorized User uses the Services. For example, RumbleOn logs the features, content, and links you view or interact with, the types of files shared, and what Third-Party Services are used (if any).
Log data Like most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Website or Services, browser type, settings, the date and time the Services were used, information about browser configuration and plugins, and your language preferences.
Device information RumbleOn collects information about devices accessing the Services, including the type of device, what operating system is used, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this other information often depends on the type of device used and its settings.
Location information We receive information from you, our Customers, and other third parties that help us approximate your location. We may, for example, use an address or an IP address received from your browser or device to determine an approximate location to assist with localization or for security purposes.
Cookie information RumbleOn uses various cookies and similar technologies in our Websites and Services to help us collect Other Information. For more details about how we use these technologies and your opt-out controls and other options, please visit our Cookie Policy.
Third-Party Services information A Customer can choose to permit or restrict Third-Party Services RumbleOn can receive personal data from such Third-Party Services. RumbleOn may develop and offer RumbleOn applications that connect the Services with a Third-Party Service. Once enabled, the provider of a Third-Party Service may share certain information with RumbleOn. Authorized Users should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to RumbleOn. When a Third-Party Service is enabled, RumbleOn is authorized to connect and access Other Information made available to RumbleOn in accordance with our agreement with the provider of Third-Party Services and any permission(s) granted by our Customer (including by its Authorized User(s)). Examples of information that RumbleOn may receive in this manner include whether you successfully created a new account or interacted with a third-party application in a way that is attributable to RumbleOn usage activity. We do not, however, receive or store passwords for any of these Third-Party Services when connecting them to the Services.
Third-Party data RumbleOn may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns, and other matters related to our business from other corporation(s), affiliates and subsidiaries, our partners, or others that we use to make our information better or more useful. This data may be combined with Other Information we collect, including aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
Audio and video metadata RumbleOn may receive, capture, and store metadata derived from your use of features such as RumbleOn photo verification and related data, such as data regarding the date and time of your RumbleOn visit.
Additional information provided to RumbleOn We also receive Other Information when submitted to our websites or in other ways, such as responses or opinions you provide if you participate in an activity or event, the feedback you provide about our products or services, the information you provide if you apply for a job with RumbleOn, request support, interact with our social media accounts or otherwise communicate with RumbleOn. Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, "Information"). However, certain Information is collected automatically, and if some Information, such as account setup details, is not provided, we may be unable to provide the Services.

PROCESSING YOUR INFORMATION AND OUR LEGAL BASIS FOR DOING SO

RumbleOn will use Customer Data in accordance with a Customer's instructions, including to provide the Services, any applicable terms in the Customer Agreement, a Customer's use of Services functionality, and as required by applicable law. RumbleOn is a processor of Customer Data, and the Customer is the controller. Customers may, for example, use the Services to access, modify, export, share, and remove their Customer Data and otherwise apply its policies to the Services.

RumbleOn uses Other Information to operate our Services, Websites, and business. More specifically, RumbleOn uses Other Information for the following purposes:

COMPLIANCE WITH A LEGAL OBLIGATION

RumbleOn processes Other Information when we comply with a legal obligation, including, for example, to access, preserve or disclose certain information if there is a valid legal request from a regulator, law enforcement, or others. For example, a search warrant or production order from law enforcement to provide information in relation to an investigation, such as your IP address.

We use account information, Usage information, Cookie information, Third-Party Services Information, Contact information, Third-Party data, Audio and video metadata, and Additional information provided to RumbleOn for compliance with a legal obligation.

LEGITIMATE INTERESTS

We rely on our legitimate interests or the legitimate interests of a third party, which are not outweighed by your interests or fundamental rights and freedoms ("legitimate interests").

We use account information, usage information, cookie information, third-party services information, contact information, third-party data, audio and video metadata, and additional information provided to RumbleOn for the following legitimate interests:

TO PROVIDE, UPDATE, MAINTAIN, AND PROTECT OUR SERVICES, WEBSITES, AND BUSINESS.

This includes using Other Information to support the delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, analyze and monitor usage, trends,and other activities, or at an Authorized User's request.

It is in our and your interests to provide, update, maintain, and protect our Services, Websites, and business.

DEVELOPMENT, SEARCH, AND PRODUCTIVITY

To develop and provide search, learning, and productivity tools and additional features. RumbleOn tries to make the Services as useful as possible for Authorized Users. For example, we may:

improve search functionality by using Other Information to help determine and rank the relevance of content, channels, or expertise to an Authorized User;
make Services or Third-Party Service suggestions based on historical use and predictive models;
identify organizational trends and insights;
customize a Services experience; or
create new productivity features and products.
It is in our interest and the interest of Customers and Authorized Users to improve and develop the customer support we provide continuously.

TO INVESTIGATE AND HELP PREVENT SECURITY ISSUES AND ABUSE.

We may use various tools, such as device fingerprinting, to prevent issues and abuse. We may process, including in an automated fashion, Other Information to better understand how RumbleOn is used or to prevent spam or abuse.

It is in our interest to keep the Service secure, detect, prevent, and address abuse (such as spam), and investigate and act regarding suspicious activity on the Services.

TO AGGREGATE OR DE-IDENTIFY INFORMATION.

In some cases, we aggregate or de-identify information we have associated with you and use the resulting information, for example, to improve the Services.

It is in our interest to research and improves the Services;
It is in the interests of Customers and Authorized Users to practice data minimization and privacy by design regarding their information.

SHARE INFORMATION WITH OTHERS, INCLUDING LAW ENFORCEMENT, AND RESPOND TO LEGAL REQUESTS.

It is in our interest and the interest of the public to prevent and address fraud, unauthorized use of RumbleOn, violations of our terms, or other harmful or illegal activity; to protect ourselves, our users, or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm.

We use account information, Third-Party Services Information, Third-Party data, and Additional information provided to RumbleOn for the following legitimate interests:

1. Communicate with you by responding to your requests, comments, and questions.

If you contact us, we may use your Other Information to respond.

It is in our, our Customers', and Authorized Users' interests to facilitate communication (for example, to answer customer questions).

2. To send service emails and other communications.

For example, we may:

send you service, technical, and other administrative emails, messages, and other communications; or
contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services, and you may not opt out of them. It is in our Customers and Authorized Users' interests to address service-related issues.

We use account information and Usage information for the following legitimate interests:

3. For billing, account management, and other administrative matters.

RumbleOn may need to contact you for account management and similar reasons, and we use account data to administer accounts.

It is in our interest to facilitate the effective provision and administration of the Websites and Services.

We use account information, Usage Information, Cookie information, Third-Party Services Information, Third-Party data, and Additional information provided to RumbleOn for the following legitimate interests:

4. To send marketing emails and other communications.

We sometimes send emails about new product features, promotional communications, or other news about RumbleOn. These are marketing messages, so you can control whether you receive them. If you have additional questions about a notice you have received from RumbleOn, please get in touch through the contact mechanisms described below.

It is in our interest to promote the Websites and Services and send our direct marketing.

HOW WE SHARE AND DISCLOSE INFORMATION

This section describes how RumbleOn may share and disclose Information, as described in the section entitled 'Information We Collect and Receive' above. Customers determine their policies and practices for the sharing and disclosure of Information to third parties. RumbleOn does not control how a Customer or any third-party shares or discloses information.

THIRD-PARTY SERVICE PROVIDERS AND PARTNERS

We may engage third-party companies or individuals as service providers or business partners to process Information and support our business. These third parties may, for example, assist RumbleOn with verifying Ownership and Customers, or we may share business information to develop strategic partnerships with Third-Party service providers to support our common customers. In this respect, depending on the Third-Party service provided, RumbleOn may share your Information.

THIRD-PARTY SERVICES

A Customer may enable Third-Party Services. We require each Third-Party Service provider to disclose all permissions for information accessible through the Services, but we do not guarantee that they do so. When a Customer enables Third-Party Services, RumbleOn may share Information with Third-Party Services. Third-Party Services are not owned or controlled by RumbleOn, and third parties that have been granted access to Information may have their own policies and practices for its collection, use, and sharing. Please check the permissions, privacy settings, and notices for these Third-Party Services or contact the provider for any questions.

Forums. The information you choose to provide in a community forum, including personal data, will be publicly available.
Organizers and sponsors of Events. If you attend an event organized by RumbleOn, we may share your profile and information with the event or webinar sponsors when you register or scan your badge. If applicable law requires, you may consent to such sharing via the registration form or by allowing your attendee badge to be scanned at a sponsor booth. Your information will be subject to the sponsors' privacy statements. For more information, please refer to the terms when registering for an event or webinar.
Professional advisers. We may share your Information with professional advisers, including lawyers, bankers, auditors, and insurers who provide consultancy, financing, and accounting services. To the extent,we are legally obliged to share or have a legitimate interest in sharing your Information containing personal data.
Corporate Affiliates. RumbleOn may share Information with our corporate affiliates, parents, and subsidiaries.
During a Change to RumbleOn's Business. If RumbleOn engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of RumbleOn's assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all of the Information described in the 'Information We Collect and Receive,' section may be shared or transferred, subject to standard confidentiality arrangements.
Aggregated or De-identified Data. We may disclose or use aggregated or de-identified Information for any purpose. For example, we may share aggregated or de-identified Information with prospects or partners for business or research.
Law Enforcement and Regulators. If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.
To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property, or safety of RumbleOn, its users, or third parties, including enforcing its contracts or policies, or in connection with investigating and preventing illegal activity, fraud, or security issues, including preventing death or imminent bodily harm.
With Consent. RumbleOn may share Information with third parties when we have consent to do so or as otherwise permitted in this Privacy Policy.

DATA RETENTION

RumbleOn will retain Customer Data in accordance with any applicable terms in the Customer Agreement and through the Customer's use of Services and as required by applicable law.

RumbleOn may retain Other Information about you for as long as necessary for the purposes described in this Privacy Policy (such as to provide the Services, including any optional features you use, and to provide customer support). This may include keeping your Other Information after deactivating your account for the period needed for RumbleOn to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.

SECURITY

RumbleOn takes the security of data very seriously. RumbleOn works hard to protect the Information you provide from loss, misuse, and unauthorized access or disclosure. These steps consider the sensitivity of the Information we collect, process, and store and the current state of technology. To learn more about current practices and policies regarding the security and confidentiality of the Services, please visit our Security Practices. Given the nature of communications and information processing technology, RumbleOn cannot guarantee that Information during transmission through the Internet will be safe from intrusion by others. When you click a link to a third-party site, you will leave our site, and we don't control or endorse what is on third-party sites.

AGE LIMITATIONS

RumbleOn does not allow the use of our Services and Websites by anyone younger than 17 years old to the extent prohibited by applicable law. If you learn that anyone younger than 17 has unlawfully provided us with personal data, please get in touch with us, and we will take steps to delete such information.

CHANGES TO THIS PRIVACY POLICY

RumbleOn may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, making those changes necessary, or we may change our services or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal Data under their control.

DATA PROTECTION OFFICER

To communicate with our Data Protection Officer, please email DPO@RumbleOn.com.

IDENTIFYING THE DATA CONTROLLER AND PROCESSOR

Data protection law in certain jurisdictions differentiates between the "controller" and "processor" of information. In general, the Customer is the controller of Customer Data. In general, RumbleOn is the Customer Data processor and the Other Information controller.

Individuals in the United States have certain statutory rights about their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information and seek to update, delete, or correct this information. You can do this using the tool provided here.

To the extent that RumbleOn's processing of your Personal Data is subject to the CCPA or other applicable laws requiring a legal basis for processing Personal Data, RumbleOn primarily relies on its legitimate interests, described above, to process your Personal Data. Where we rely on legitimate interests to process your Personal Data, you can object to that processing by contacting us as described in the "Contacting RumbleOn" section below. In response to your objection, we will stop processing your information for the relevant purposes unless we have compelling grounds, or the processing is necessary in the context of legal claims. RumbleOn may also process Other Information that constitutes your Personal Data for direct marketing. You have a right to object to RumbleOn's use of your Personal Data for this purpose at any time.

YOUR CALIFORNIA PRIVACY RIGHTS

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or "CCPA," as amended by the California Privacy Rights Act or "CPRA."

California law requires that we detail the categories of personal information that we collect and disclose for specific "business purposes," such as to service providers that assist us with securing our services or marketing our products and to such other entities as described in earlier sections of the Privacy Policy. In addition to the information provided above in the 'Information We Collect and Receive' section, we collect the following categories of personal information from you, your employer, data analytics providers, data brokers, and Third-Party Services for our business purposes:

Identifiers/contact information;
Commercial information;
Internet or electronic network activity information;
Financial information;
Geolocation information;
Professional or employment-related information;
Audio and visual data;
In limited circumstances where allowed by law, information that may be protected under California or United States law; and
Inferences drawn from any of the above categories.

We collect this information for the business and commercial purposes described in the 'How We Process your Information and our Legal Bases for Doing So' section above. We share this information as described in the 'How We Share and Disclose Information' section above. RumbleOn does not sell (or as defined in the CCPA or otherwise) the personal information we collect (and will not sell it without providing a right to opt-out). We may also share personal information (in the form of identifiers and internet activity information) with third party advertisers to target advertisements on non-RumbleOn websites, applications, and services. In addition, we may allow third parties to collect personal information from our sites or services if those third parties are authorized service providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal information or if you use our sites or services to interact with third-parties or direct us to disclose your personal information to third parties.

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use, disclose, or may sell this information), to delete their personal information, to opt out of any "sales," to know and opt out of sharing of personal information for delivering advertisements on non-RumbleOn websites, and not to be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights under the CCPA by contacting us at Privacy@RumbleOn.com or by filling out this form. We will verify your request using the information associated with your account, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf. Authorized agents must submit proof of authorization.

CONTACTING RUMBLEON

Please also feel free to contact RumbleOn if you have any questions about this Privacy Policy or RumbleOn's practices or seek to exercise any of your statutory rights. RumbleOn will respond within a reasonable timeframe. You may contact us at Privacy@RumbleOn.com or our mailing address below:

RumbleOn
901 W Walnut Hill Lane
#110A
Irving, TX 75038
United States

Last Revision: April 26, 2023

Ridenow VDP Disclosure

IMPORTANT DISCLOSURE: Advertised prices do not include taxes, licensing, dealer setup, destination, or reconditioning fees. Prices may change without notice, and some offers may not apply to pre-owned models. Contact us for details.

New vehicle prices include offers and incentives, but not taxes, title, and tags. Some prices may not be shown online due to OEM guidelines. Contact us for more information. Mileage of Pre-Owned Vehicles subject to change after posting. All details and descriptions of pre-owned models are based on available information and visual inspection and pre-owned vehicles may have modifications installed by prior owners.

Pre-order and "In-Transit" vehicles are coming from the manufacturer and/or central warehouse. Vehicle may vary from description on arrival. Some models may require preparation, installation, safety inspections, and/or reconditioning before purchase. Vehicle availability is first-come, first-served. Please contact us for more information about the program.

The advertised payment is based on the manufacturer's suggested retail price (MSRP) for the base model or black color, and excludes taxes, title, licensing, registration fees, destination charges, added accessories, and additional dealer charges, if any. The monthly payments are estimates only and subject to approval, with terms that may vary.

We try our best to provide accurate information about individual vehicle details, but some specifications may be limited.

Always wear appropriate safety gear when operating a powersport vehicle.

By using this site, you agree to hold us harmless from any liability, loss, or damage resulting from the use of the information and images contained herein. We reserve the right to modify or update these disclaimers at any time without prior notice.

Please note that the vehicle may have been previously titled or registered in another jurisdiction and may not conform to the California emissions standard or other requirements. The purchaser should verify with the seller the information and features of the vehicle before purchase. All sales are subject to the terms and conditions of the sales agreement.

California Transparency in Supply Chains Act

On January 1, 2012, the California Transparency in Supply Chains Act of 2010 (the "Act") went into effect in the State of California. Under the law, large manufacturers and retailers are required to disclose their efforts to eradicate slavery and human trafficking within their supply chains. The law's underlying purpose is to educate consumers, so they can make informed decisions and purchase goods from companies that responsibly manage their supply chains.

RumbleOn and its RideNow powersports dealerships (hereafter "RumbleOn") do not support or condone human trafficking or slavery. RumbleOn believes that its manufacturer partners are in the best position to audit their respective supply chains to address this important issue. Therefore, as a franchised dealer of multiple vehicle manufacturers, we rely on the efforts of our franchisor partners, many of whom are headquartered in California, with respect to the supply chain for all vehicles and parts sold in California.

RumbleOn sources the majority of its products from established national and international vendors with which RumbleOn has had long-standing relationships and known business practices. Accordingly, RumbleOn does not independently verify or audit its manufacturers' supply chain, require its manufacturers to certify that parts and materials comply with slavery or human trafficking laws, maintain internal accountability standards for, or provide employee training on, the prevention of human trafficking.

The Act's specific disclosure requirements and RumbleOn's responses are set forth below regarding whether, and to what extent, RumbleOn undertakes the following:

1. Engages in verification of product supply chains to evaluate and address risks of human trafficking and slavery, and whether the verification was conducted by a third party;

At present, RumbleOn does not verify product supply chains to evaluate and address risks of human trafficking and slavery. We rely on the large manufacturers' controls and efforts to combat slavery and human trafficking in building and delivering their products to our dealerships.

2. Conducts audits of suppliers to evaluate supplier compliance with company standards for trafficking and slavery in supply chains, and whether the audits were independent and unannounced;

RumbleOn does not presently audit its suppliers to evaluate and address risks of human trafficking and slavery.

3. Requires direct suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking of the country or countries in which they are doing business;

RumbleOn does not require direct suppliers to certify that products sold directly to RumbleOn dealerships or materials incorporated into its manufactured products comply with the laws regarding slavery and human trafficking of the country or countries in which they are doing business.

4. Maintains internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking;

RumbleOn does not maintain internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking.

5. Provides company employees and management, who have direct responsibility for supply chain management, training on human trafficking and slavery, particularly with respect to mitigating risks within the supply chains of products.

RumbleOn does not provide formal training on human trafficking and slavery to its employees and management who have direct responsibility for supply chain management. RumbleOn does, however, provide information regarding the California Transparency in Supply Chains Act to the employee(s) with direct control over sourcing of apparel, parts, and accessories for their review and consideration when selecting vendors / suppliers. RumbleOn is developing a Supplier Code of Conduct and reviewing the viability of periodic supplier surveys and certifications.

RideNow Accessibility Statement

RideNow is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to ensure accessibility and usability of our website and adhere to the many available standards and guidelines.

Whilst RideNow strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We continually assess our site and seek solutions that will improve overall web accessibility. Should you experience any difficulty in accessing the RideNow website, please contact us.

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